Terms of service

TERMS OF SERVICE – AMARA LONDON

By using our website and placing an order, you agree to the following Terms and Conditions. Nothing in these Terms affects your statutory rights as a consumer under applicable UK consumer law.

1. GENERAL

Amara London reserves the right to update, modify, or replace these Terms of Service from time to time. Any changes will be published on our website. It is your responsibility to review these Terms periodically.

2. PRODUCTS & PRICING

  • All products are subject to availability.
  • We reserve the right to modify product prices at any time.
  • We make reasonable efforts to ensure that product descriptions, images, prices, and other information are accurate.
  • If an error occurs, we reserve the right to correct the information and, where legally permitted, cancel or amend an affected order.

3. ORDERS & PAYMENTS

  • Orders must be paid for using one of the payment methods available at checkout.
  • All payments are processed securely through our payment providers.
  • We reserve the right to refuse or cancel orders where legally permitted, including in cases of suspected fraud or unauthorised transactions.
  • If we cancel an order after payment has been received, the applicable amount will be refunded.

4. SHIPPING

  • We aim to process and dispatch orders within the timeframes stated on our website.
  • Estimated delivery times are provided for guidance and may vary.
  • Delays may occur due to shipping carriers, customs, weather conditions, high order volumes, or other circumstances outside our reasonable control.
  • Your statutory rights regarding delivery remain unaffected.

5. RETURNS & REFUNDS

  • We offer a 30-day money-back guarantee, subject to the conditions stated in our Return Policy.
  • Return requests should be submitted within the applicable return period.
  • Returned products must meet the eligibility requirements stated in our Return Policy.
  • Nothing in our Return Policy limits any cancellation, return, refund, or other rights you may have under applicable UK consumer law.
  • For complete information, please refer to our Return Policy.

6. INTELLECTUAL PROPERTY

All content on this website, including logos, images, graphics, text, website design, and branding, is owned by or licensed to Amara London and is protected by applicable intellectual property laws.

Unauthorised reproduction, distribution, modification, or commercial use of protected content is prohibited.

7. PRIVACY

Your privacy is important to us. Personal information is collected and processed in accordance with our Privacy Policy and applicable data protection legislation.

Please refer to our Privacy Policy for further information about how we collect, use, and protect personal information.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Amara London shall not be liable for indirect or consequential losses arising from the use of our website, products, or services.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.

9. GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

If you are a consumer, you may also benefit from mandatory protections available under the laws applicable to you. Nothing in these Terms is intended to remove any statutory consumer rights that cannot legally be excluded.

10. CONTACT

For any questions regarding these Terms of Service, please contact us:

📧 info@amaralondon.com